In the bustling world of retail, shopping centres are constantly seeking innovative ways to engage customers, enhance their experience, and keep them coming back for more. Enter the FunHub app, an industry first powered by Clearhill, a digital companion that transforms ordinary shopping trips into memorable adventures. Let’s explore how our app adds value to shopping centres and why it’s a game-changer.
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Connecting with Customers
The FunHub app acts as a bridge between shopping centres and their visitors. Here’s how:
- Show availability: Users can easily see which FunHub attractions are available in their local shopping centre through the search feature in the app. Whether it’s a colourful kiddie ride, a claw machine, or a delightful carousel, the app shows families these attractions and can indicate where they are by telling customers where they are (e.g. outside Next).
- Accessibility: FunHub fosters a sense of connection through a partnership with Clearhill and the shopping centre. Families can engage with attractions in a whole new way, creating lasting memories during their shopping experience.
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Part of a Complete Package
FunHub isn’t just about games; it’s an integral part of the overall ambience:
- Holistic Entertainment: When shopping centres incorporate FunHub attractions, they elevate the entire environment. Families can shop, dine, and have fun together seamlessly.
- Positive Associations: The app complements the physical machines. Users receive FunCoins for every interaction, reinforcing positive associations with the shopping centre.
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Enhancing Customer Experience
FunHub takes delight to the next level:
- Joyful Moments: Whether it’s a child riding a mini car or a group of friends competing at a claw machine, FunHub creates moments of joy. The app extends this experience beyond the physical machines by offering FunCoin value packs & special promotions, cashback and the opportunity to buy the plush that may be just out of your reach.
- Rewards and Surprises: Users accumulate points with each tap on the app. These points unlock goodies in the in-app store—think toys and trendy accessories.
- Hear what our customers have to say: When asked for feedback on our FunHub app one customer said, “Very easy to use, my 3-year-old loves looking for the numbers on the machine and typing them into the app and then the magic of the machine starting when she presses the button on my phone”. Another customer said, “It is great you can get free rides for the kids etc. when you’re in the shopping centre and it keeps them happy whilst I’m shopping”.
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Bringing Customers Back
FunHub’s strategic approach ensures repeat visits:
- Incentivising Returns: By rewarding users for using FunHub machines, the app encourages repeat visits. Who wouldn’t want to earn FunCoins while having fun?
- Curated In-App Store: The goodies available for redemption keep users engaged. It’s not just about the games; it’s about the delightful rewards waiting to be claimed.
App Data from March 2024
The numbers speak for themselves:
- 215,000 app vends: That’s the sheer volume of interactions facilitated by the FunHub app. It’s a testament to its popularity and widespread usage.
- 30,000 app downloads & growing: The upward trend indicates sustained interest. Users are embracing the FunHub experience.
- 7-day-per-week customer service: FunHub’s commitment to seamless support ensures users have a hassle-free experience.
Conclusion
The FunHub app isn’t just a digital add-on; it’s a strategic tool that enhances shopping centres’ appeal, fosters customer loyalty, and creates a vibrant, fun-filled atmosphere. So next time you’re at the mall, keep an eye out for those colourful FunHub machines—they’re more than just games; they’re gateways to joy!
For more information, visit the Clearhill website and dive into the exciting world of FunHub!
